1. Introduction

Welcome to the Directing Mastery Academy privacy policy. This policy explains how Directing Mastery Academy, located at 548 S Spring St, Los Angeles, CA 90013, collects, uses, and protects your personal data. We are committed to maintaining the trust and confidence of our visitors and customers. This policy is effective as of January 1, 2025.

2. Data Collection Practices

We collect information from you when you:

• Register for an account on our website.
• Enroll in our courses.
• Subscribe to our newsletter.
• Contact us through our website or email.
• Participate in surveys or promotions.
• Browse our website (through cookies and similar technologies).

2.1 Types of Data Collected

The types of personal data we collect may include:

• Personal Identification Information: Name, address, email address, phone number.
• Account Information: Username, password, course enrollment details.
• Payment Information: Credit card details or other payment information (handled securely through our payment processors).
• Demographic Information: Age, gender, location, educational background.
• Technical Information: IP address, browser type, operating system, device information, browsing behavior on our website.
• Communications: Records of correspondence between you and Directing Mastery Academy.

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. This helps us to improve our website and provide you with a better user experience. For more information, please refer to our Cookies Policy .

3. Data Usage

We use the collected data for various purposes, including:

• Providing Services: To process your course enrollments, provide access to course materials, and deliver our services.
• Communication: To respond to your inquiries, provide customer support, and send you important updates about our services.
• Marketing: To send you promotional materials, newsletters, and information about new courses and offers (you can opt-out at any time).
• Personalization: To personalize your experience on our website and tailor our content to your interests.
• Analytics: To analyze website usage and improve our services, content, and marketing efforts.
• Legal Compliance: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party service providers who assist us in providing our services (e.g., payment processors, hosting providers, email marketing platforms). These providers are contractually obligated to protect your data.
• Business Partners: Partners who collaborate with us to offer joint programs or promotions.
• Legal Authorities: When required by law or in response to a valid legal request.

We will not sell, rent, or otherwise disclose your personal data to third parties for their marketing purposes without your explicit consent.

5. Data Security Measures

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Using encryption to protect sensitive data during transmission and storage.
• Access Controls: Implementing strict access controls to limit who can access your personal data.
• Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.
• Employee Training: Training our employees on data protection best practices.
• Secure Servers: Storing your data on secure servers in controlled environments.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal data for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal data.
• Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the information provided in the "Contact Information for Privacy Inquiries" section below.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

10. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact our Data Protection Officer at:

Name: Isabella Rossi, Data Protection Officer

Email: [email protected]

Phone: (213) 555-0122 ext. 102

Address: Directing Mastery Academy, 548 S Spring St, Los Angeles, CA 90013